Terms of service.

Terms of Service.

Last updated: 20th October 2025

Hi there! Thanks for visiting my website and supporting my work. These Terms of Service explain how things work when you use my site, buy my handmade pieces or book a workshop with me. By ordering or booking, you’re agreeing to these terms, so please give them a quick read.

1. About Me

Business name: Gav Blackwell Artist Maker

Address: 1 Greenfield Street, Holywell, North Wales, CH8 7PN, UK

I create and sell handmade and handcrafted art and craft pieces and I also run in-person workshops and freelance teaching sessions.

2. Products and Sales

Handmade Nature

Every item I create is handmade and handcrafted, which means each one is unique! I do my best to show accurate photos and descriptions, but small differences in colour or detail are completely normal — that’s part of their charm.

Prices and Payment

All product prices are shown in GBP (£). Postage is added when you checkout and is charged per order not per item. Payment is taken in full when you order, using the payment options available on the site.

Delivery

I post items within the UK using Royal Mail Tracked 48. Royal mail postage times can vary a bit, so please allow a reasonable amount of time for your parcel to arrive. Once your order’s in the hands of Royal Mail, I can’t be responsible for any postal delays but I will provide you with the tracking details to keep you in the loop. Whilst your delivery will be tracked it does not require a signature. It’s a good idea to provide me with a safe place that your item can be left at your property, you will be promoted for this at checkout. Click on the Delivery link in the footer at the bottom of this page for up to date delivery charges.

3. Returns and Refunds

Products

If something isn’t quite right, you can return it within 30 days of receiving it for a refund as long as it’s:

  • In its original packaging,

  • Unused and in its original condition

Return postage costs are paid by you unless the item is faulty or arrives damaged. Please drop me an email at gavblackwell@yahoo.co.uk before sending anything back and I’ll do everything I can to help.

Workshops and Classes

Deposits for workshops are refundable if you cancel at least seven days before your session. If you need to cancel with less than a week’s notice, I can’t refund the deposit — but I’ll do my best to offer you another date without charging you for a new one.

4. Copyright and Sharing

All artwork, designs, photos and written content on this site belong to Gav Blackwell Artist Maker, unless stated otherwise. Please don’t copy or reuse anything without asking me first.

You’re very welcome to share links to my website or Instagram on social media channels — in fact I really appreciate that so please feel free and go ahead!

5. Privacy and Data

I care about your privacy and only collect the personal details I need to:

  • Process and deliver your orders,

  • Contact you about your purchase or booking, and

  • Send updates or news (if you’ve chosen to receive them).

Your information is never sold or shared, except with trusted partners like delivery services to get your order to you.

I follow the UK GDPR and Data Protection Act 2018.

If you’d like to see, update, or delete your information, just email me at gavblackwell@yahoo.co.uk and I’ll get that sorted.

6. Safety and Liability

My work is designed to be enjoyed as decorative art, it’s not made for play. Some pieces contain small parts that could be a choking hazard, so please keep them out of reach of children.

I can’t be held responsible for:

  • Any indirect or accidental losses,

  • Damage caused by misuse, or

  • Delays or issues outside my control (like postal delays or natural events).

If something goes wrong, my total responsibility is limited to the amount you paid for the product or service.

7. Updates to These Terms

I may update these Terms now and then. The most recent version will always be here on the website, along with the date it was last updated.

8. Get in Touch

If you’ve got any questions about my work, orders or workshops, I’d love to hear from you.

Email: gavblackwell@yahoo.co.uk

Address: Holywell Art and Craft Mill, 1 Greenfield Street, Holywell, North Wales, UK, CH8 7PN